Cisco VPN Installation Instructions

  1. Cisco VPN Installation Preparation
  2. Executable Extraction
  3. Application Installation
  4. Cisco VPN Client Setup
  5. Connect Using the VPN Client
  6. Disconnecting the VPN Client
  7. Uninstalling the VPN Client
  8. Advanced user option
  9. VPN Connection Messages and Their Meaning


Cisco VPN Installation Preparation

The following directions assume that you have completed the preparatory steps outlined in: 

Before you continue make certain you have: 

  1. Obtained an ISP Connection. 
  2. A working UCID (University Computing ID) and UCID Password. 
  3. Downloaded the VPN Client Installation Kit to your My Documents folder

Executable Extraction

  • Open the My Documents folder, or the Folder where you downloaded the Cisco VPN Client. Inside you will see a Installation Kit called vpnclient-win-is- Note: Example does not reflect the most current version.
  • Double Click the Icon and you will get a prompt for the folder to unzip. The file extraction will begin after you click on "Unzip".

Application Installation

  • Once the file extraction is complete, open the folder where the files are extracted. Double click on a file named "setup.exe".
Now setup wizard is running. Click  To continue
  • You will be asked to review the license agreement.
  • If you agree, Click: Yes 
  • You will be asked where the Application files are to be installed.
  • If you wish to change this location Click: Browse, Otherwise, Click  to accept the location and go on.
  • You may wait for while when installation wizard is finish. Then you get this screen.
  • You must reboot your computer in all operating systems before going on.
  • Make sure the Bullet on Yes, I want to restart my computer now is selected.
  • Click Finish.

Cisco VPN Client Setup

  • Click "Start" Menu --> "All Programs" --> "Cisco System VPN Client" --> VPN Client
  • Click "New" to create a profile.
  • Enter Connection Entry: NJIT VPN
  • Enter Host:
  • Check Group Authentication.

    If you are a Student your Group ID and Group Password are both acad.
    If you are Faculty/Staff, the Group ID is admin, and the Group Password is admit.

  • Enter your Group ID.
  • Enter your Group Password, (it will appear as asterisks).
  • Click Save.

Connect Using the VPN Client

  • Now you have a profile named "NJIT VPN". Highlight the profile and click Connect to start Cisco VPN client
  • Enter your UCID and password when you get a prompt.
  • You will get the same prompt if you enter a wrong UCID or password.
  • Once you are authenticated,click Continue to use Cisco VPN.
  • The Cisco client icon will be automatically minimized into system tray after you click Continue.

Disconnecting the VPN Client

  • To disconnect VPN, Double click the Cisco VPN icon on your system tray, or Click "Start" Menu --> "All Programs" --> "Cisco System VPN Client" --> VPN Client.
  • Click Disconnect.

Uninstalling the VPN Client

  • Click "Start" Menu --> "All Programs" --> "Cisco System VPN Client" --> Uninstall VPN Client

Advanced user option

This section describes special logon features for the Windows NT platform, which includes Windows NT 4.0, Windows 2000, and Windows XP.Use these features to resolve Windows logon issues regarding NT domain and roaming profiles.
  • Open the VPN Client Options menu and choose Windows Logon Properties.
  • Check "Enable start before logon". Click OK.
  • Reboot your PC.
    Click Connect from Cisco client at left bottom corner.
  • Enter your UCID and password, then logon to a Windows Domain.

VPN Connection Messages and Their Meaning

Operating system not supported. Setup failed. The VPN client is not yet supported in the Operating System you are using. There is typically a 3-6 month delay in the release of a new client. Check back at the VPN top page for more information on supported OS's.
Unable to resolve the IP Address of the remote server. Verify the host name in the Destination field is correct. The Destination host of the VPN server is incorrect. 
On the Cisco VPN Client screen in the Host field verify that the host name is entered correctly. The host name is
If the host name are correct then you may have a DNS problem with your ISP. Contact your provider for assistance.